Shipping policy

Where do you ship?

We currently ship across Australia.

Do you offer free shipping?

Yes. We offer FREE Australia shipping on orders over $100.

How long does delivery take?

Delivery times vary depending on your location and the shipping service used. Estimated delivery information will be shown at checkout where available.

Will I receive tracking?

Yes, tracking details will be sent once your order has been dispatched, where tracking is available.

Can I change my shipping address after placing an order?

Please contact us as soon as possible if you need to update your address. We’ll do our best to make the change before your order is dispatched.

What if my order is delayed?

Occasional carrier delays can happen. If your tracking has not updated for an extended period, please contact us and we’ll help look into it.

What if my order arrives damaged or incorrect?

Please contact us with your order number and clear photos of the item and packaging so we can help arrange an appropriate resolution.